TERMS AND CONDITIONS

INCLUSIONS:
• Motor coach and intracontinental flight per itinerary
• 5 nights’ accommodations at a 4 star hotel in Cape Town, 4 nights’ accommodations at a 3 star hotel in Johannesburg, 2 nights’ accommodations at a 4 star in Pilanesberg
• Daily breakfast at the hotel
• Four lunches
• Seven dinners
• All activities specified in proposed itinerary (see attached)
• 5 performances, including arrangement of venues, sound equipment, etc.
• 1 group rehearsal
• South African tour manager
• 24-hour services of local tour operator
• Daily Wi-Fi provided by accommodations
• 24-Hour Emergency number provided to all participants on tour
PRICING TERMS: These are outlined adjacent to the estimated selling price listed in this brochure.
PAYMENT TERMS: In order to meet deposit schedules with suppliers for this tour, CTS asks for prompt payment on the requested dates. Please see the reservation form for the payment schedule. Late payments may result in cancellation of your reservation. CTS also accepts Visa and MasterCard for payment. Traveler agrees not to dispute any credit card charges associated with this trip.
CANCELLATION POLICY: All cancellations must be received in writing. Forfeit $350 for cancellations between time of deposit and 08/01/19. Forfeit $1,000 for cancellations between 08/02/19 and 04/01/19. After 04/01/19, there will be no refund. Penalties will be according to the fax or postmark date. Travel Protection premiums are non-refundable 14 days after purchase. Premium will not be refunded within the 14 days, if the trip has already departed or a claim is filed.
TRAVEL PROTECTION: CTS highly suggests the purchase of travel protection, to help protect travelers’ investment in the trip, and to help provide certain medical coverage while they are outside the USA. Plans help provide coverage for unexpected circumstances and help protect your trip and your investment. Terms vary, depending on the travel protection carrier chosen, and the terms of the plan purchased. Cancel For Any Reason* coverage is available for purchase. Consideration of such plans is encouraged because Corporate Travel adheres strictly to their “Cancellation Policy” which is specified in the sales brochure and in this document. Plans contain time sensitive benefits so we encourage travelers to purchase a plan at the time of initial trip deposit. Travel Protection premiums are non-refundable 14 days after purchase. Premium will not be refunded within the 14 days, if the trip has already departed or a claim is filed. *CFAR coverage is 75% of the nonrefundable trip cost. Trip cancellation must be 48 hours or more prior to scheduled departure. CFAR must be purchased at the time of plan purchase and within 14 days of your initial trip deposit. This benefit is not available to residents of New York State.
PASSPORT: A valid U.S. Passport is required of all passengers. Please apply for your passport immediately as passports may take a long time to process. Make sure to have it in your possession at all times while on tour. It must be valid for 6 months following the return date of the trip or boarding or entry into the destination may be denied. Please provide CTS with a copy of the inside page of your passport (showing your name and photo) at the time of reservation.
PURCHASING AIRFARE
AIRFARE Airfare is not included in the price. This trip is offered land only. Corporate Travel’s retail agency will be happy to assist in arranging your flights. Please call 866-466-2202. NOTE: Do not purchase independent Air Tickets until notified in writing that the minimum group size has been met and the trip will definitely operate. Note: Airlines do not publish airfare prices and accept reservations until 11 months prior to departure.
AIRPORT TRANSFERS IN SOUTH AFRICA: Not included in the package. Simply hire a taxi upon arrival and return. Estimated one way cost is $10 – $15 USD.
TRAVEL DOCUMENTS: Unless otherwise notified, CTS will mail you your travel information approximately 10-14 days before departure.
ITINERARY: The Itinerary as presented in this brochure is tentative and represents what we are planning for you, however it is subject to confirmations from many organizations. Because of changes in local schedules, we may need to alter specified events, dates and/or venues to better fit the overall plan. The right is reserved to alter or cancel the itinerary, at CTS’s sole discretion, as it may deem necessary or advisable.
GRATUITIES: Gratuities for your escort, driver and guides are not included. In South Africa it is customary to tip the tour manager two to three (2 – 3) USD and the driver one to two (1 to 2) USD per person per day. The tip for the local guides is usually about five (5) USD for
half-day tours and ten (10) USD for full day tours.
ROOMS: Tour prices are per person according to a room type: a “Single” room is one person in a room and a “Double” is two persons in one room. Triples are one double bed with two persons sharing the bed and one single bed. Triples are not always available and are discouraged because of cramped quarters. Note: Availability of single rooms is very limited.
LUGGAGE: Baggage is at owner’s risk throughout the tour.
CHECKED BAGGAGE: Fees are not included in this tour package price. Most airlines charge fees ranging from free to $75 per bag one way. If traveling with group air, the air carrier for your flight will be announced in your final travel documents and an online link provided to learn the exact charges of your carrier. (Note: The website iflybags.com may be helpful and gives sample fees for all carriers.) Checked baggage is limited to one bag per person. There can be no exceptions. For most airlines, the one checked bag is limited to 50 pounds and 62 inches (length + width + height). If these specifications are exceeded, excess charges may be collected by the airline at the airport. Do not lock baggage you intend to check in at the airport. Please confirm these specifications when you receive your final travel documents, as they can and do change.
CARRY ON LUGGAGE: You may also bring a small carry-on bag that will fit under an airline seat and on the small parcel racks of the motor coach, which average about 8 inches high by 18 inches deep. It is best if your carry-on bag is soft sided, as the parcel racks on the motor coaches are small. Currently, travelers are allowed to transport only small amounts of liquids, gels, lotions, aerosols or similar items on their person or in their carry-on luggage. Details will be in your final travel documents.
HAZARDOUS MATERIALS: Federal law forbids the carriage of hazardous materials aboard the aircraft, in your luggage, or on your person. A violation can result in five years imprisonment and penalties of $250,000 USD or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials.
HEALTH REQUIREMENTS: Travelers must be medically and physically fit for this tour. This tour requires significant walking, as motor coaches are not permitted to pick up and drop off in front of major attractions. The tour is not wheelchair accessible and is not suitable for motorized scooters, walkers, and canes. Any special medical conditions or equipment must be advised in writing, for evaluation of feasibility, at the time of making your reservation. Should any special assistance be required, traveler agrees to bring a companion capable and willing to assist traveler.
DIETARY REQUIREMENTS: CTS cannot be responsible for accommodating any food allergies, or dietary requirements and restrictions, and is not responsible for any problems associated with the same. All issues with those matters are the sole responsibility of the traveler.
CHILDREN UNDER 18: For a minor under the age of 18 to travel out of the United States without both parents or legal guardians, a notarized affidavit from the non-travelling parent(s) or guardian(s) must be obtained and presented upon departure and return to the United States. You may request a form from our office.
STATE DEPARTMENT & OTHER AGENCIES: From time to time the State Department (www.state.gov) and the Center for Disease Control (www.cdc.gov) and other government agencies and departments issue travel advisories or warnings for one or more of the destinations that you may be visiting on tour. We encourage you to contact these agencies directly to obtain the most current information. CTS cannot change the cancellation terms or conditions based on the issuance of any such warning or advisory or the occurrence of any terror, health or other incident in one or more of the places this tour is scheduled to visit. All cancellation penalties remain in full force and effect.
PHOTOGRAPHY: CTS may take photographs or film of its trips and trip participants, and participant grants CTS express permission to do so and for CTS to use such for promotional or commercial use without payment of any fee or royalties.
UNUSED SERVICES: There is no right to a refund for any unused services including airline tickets.
PARTIAL PACKAGES NOT AVAILABLE: Tour Packages are offered only as described in this brochure, at the stated price. For liability reasons, it is not possible to purchase a partial package.
CHANGES: Changes in any of the terms and conditions can be made only in writing signed by an officer of CTS.
PARTICIPATION: CTS reserves the right to decline to accept or retain any participant on any of its tours if, in its sole discretion, it deems accepting or retaining any such participant as being detrimental to the tour. In the event any participant is removed from a trip, CTS’s only obligation is to refund to that person that portion of the payment allocable to unused services.
BINDING ARBITRATION: I agree that any dispute concerning, relating or referring to this Agreement, the brochure or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) Michigan law and will take place in Detroit, MI. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. Please understand that by agreeing to these terms and conditions, you (and we) are waiving our right to a trial by jury.
41780 Six Mile Road, Suite 100, Northville, MI 48168
T: 866-466-2202 | F: 313-565-3621 | ctscentral.net
Updated: 10/05/18